Administrator means 360insights (Europe) Ltd., the programme administrator commissioned by Goodyear Operations S.A. but, unless expressly stated otherwise, always acting in its own name and on its own behalf.
Data Protection Legislation means the GDPR and any national implementing laws, regulations, and secondary legislation, as amended or updated from time to time.
GDPR means the General Data Protection Regulation ((EU) 2016/679);
Participant, Your or You means participants in the Programme.
Programme means the “Dunlop ProDealer program” and all its component parts which shall operate in UK, Italy, Germany and Switzerland.
Promoter means Goodyear Operations S.A. , whose registered office is at Avenue Gordon Smith L-7750 Colmar-Berg
Reward means the products, services, prizes or experiences available to Participants through the Programme.
We/Us/Our means Goodyear Operations S.A.
Website means prodealersclub.com
These Terms and Conditions of Use apply to the Programme.
This Programme runs from January 1st 2024 until September 30th (inclusive).
The period to earn points will be for H1 2024 (January – June) with users able to redeem their points until the end of September 2024.
Redemption period will start from March 1st 2024
By taking part in the programme, accessing Your account, transacting Points, or using any other aspect of the Programme or Website, You will be deemed to have read, understood and accepted these Website terms. The Promoter shall be entitled to amend these terms and conditions and/or to amend, suspend, withdraw or cancel the Programme at any time by notifying the Participant thereof. These terms and conditions together with any other instructions listed elsewhere on the Website form the full terms and conditions. It is Your responsibility to familiarise yourself with these terms and conditions on a regular basis for possible changes.
The Promoter reserves the right, in its sole discretion, to disqualify any Participant that acts in any fraudulent manner, attempts to bypass the security of the Website or affects the administration, security, fairness, integrity, or proper conduct of the programme, who tampers with the entry process or Reward redemption, or may benefit from such tampering.
The Promoter assumes no responsibility in relation to the Website for any error, omission, interruption, deletion, defect, delay in operation or transmission.
Participants must not register nor use the Website on behalf of another individual. Only one e-mail address per Participant will be allowed for registration.
In the event of any disputes relating to the Programme or Points awarded, the Promoter’s decision shall be final.
To the extent permissible by law, the Promoter, Administrator and/or their employees, contractors, suppliers and agents associated with the programme, shall not be liable for and shall be held blameless for any loss, damage, injury or any claim whatsoever which is suffered (including but not limited to direct or consequential loss) as a result of or arising from a person participating in the Programme and associated publicity.
The Promoter and/or The Administrator cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants in this Programme agree that the Promoter and the Administrator will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a Reward, or from participation in this Programme. Nothing in this clause shall limit the Promoter’s or The Administrator’s liability in respect of death or personal injury.
The Promoter shall act as Data Controller as defined in Data Protection Legislation. The Promoter agrees to comply with their obligations under all applicable legislation. In particular, the Promoter shall share Personal Data with the Administrator for the purposes of administration of the Programme, fulfilment of Rewards orders placed by You, communications regarding the Programme and other Promoter related marketing as outlined in the Fair Processing Notice and Goodyear Global Privacy Policy.
This Programme is open to Participants that purchase the Promoter’s qualifying products (, Dunlop Motorcycle tyres only tires, collectively "Eligible Tires").
The conclusion of a marketing agreement (target agreement) with the Promoter’s affiliate in the UK, Italy, Germany, Switzerland (as the case may be)) entitles to participate in the Programme.
The web portal will be used by Participants who will be rewarded for the purchase of Eligible Tires from the related Promoter’s affiliates (direct sales). This is a business level incentive and a single account per business (dealer) will be awarded.
The Promoter is not responsible for lost, corrupted or delayed entries. Participation constitutes full and unconditional acceptance of these Terms and Conditions. Any failure to follow Programme terms and conditions, any abuse of the Programme, any conduct detrimental to the interests of either the Promoter or the Administrator, or any misrepresentation of any information furnished to the Promoter may result in the termination of his or her participation, the cancellation of accrued Points, Rewards or benefits, or both.
Points will be awarded to each Participant based on the purchases of Eligible Tires from Goodyear directly.
Points will be used to redeem Rewards from the catalogue available on the Website including Dunlop branded items.
From time-to-time points awarded or transacted may be audited and, in the event that an audit reveals discrepancies or possible violations, the processing of further award redemption requests may be delayed pending completion of the audit and pending the outcome of any corrections to be applied.
Participants may opt to either:
(i) redeem some or all of the Points for Rewards through the Website
Points must be redeemed via the Website. Rewards, once chosen, cannot be changed. There is no cash alternative.
The financial year for the program ends in September. Any points remaining unspent after this time will expire. Points cannot be carried over into the following program (financial) year.
Where Participants are given notice of Programme termination, cancellation or withdrawal, all points must be redeemed 30 days following notification of the end of the Programme.
Any fraudulent activity of accounts, Points balances, voucher codes and Reward redemptions may result in the termination of Participants account and the cancellation of accrued Points or Rewards orders placed or both. The Promoter and Administrator shall seek to recover from You any losses incurred as a result of fraudulent activity.
Points may only be redeemed via the Website. Rewards, once chosen, cannot be changed. The only option is to cancel the order (physical Rewards only) within 24 hours of the redemption.
Points cannot be redeemed for cash or any other kind of payment by the Promoter.
Participants may not combine Points with other forms of payment, nor may Participants pool, transfer or combine Points with any other participant or Programme in order to redeem Rewards.
The email address and mailing address used to order rewards must be the same registered to the account. If you would like to update your account, please use the contact us form.
Substitution
In the case of a Reward item not being available, The Administrator will contact You within 7 days of placing the order and offer a replacement item of similar value. If You do not wish to accept the replacement item, the Points value will be re-credited.
The Administrator reserves the right to remove or include any Reward from the range at its discretion and Participants may not rely upon the continued availability of a Reward category or Reward item. Orders for Rewards that have already been placed by a Participant prior to any price alterations will remain unaffected by a change of Reward, subject to the substitution rule stated above.
Delivery
The delivery of physical Reward items will be made within 21 days of placement of order unless otherwise stated on the Website or by email communication.
Delivery Of Dunlop branded items: will be done before end of 2024
Most eVouchers will be emailed within 1 working day; however, some eVouchers can take between 3-5 working days.
The delivery of all Rewards will be made to the business address provided by the Participant and cannot be changed. No delivery can be made to private addresses. The delivery address for Rewards should be to an address where the item can be received and signed for. If there is nobody available to sign for receipt of the goods then the delivery company will usually leave a card with contact details for You to arrange delivery again. Where a rearranged delivery is made and there is nobody present to sign for the item the supplier may at their discretion charge for re-delivery costs and this will be passed on the Participant.
Delivery of damaged items must be refused and items found to be damaged on delivery or after opening packaging must be advised within 24 hours to the Administrator’s customer service team to enable timely follow up with the third party supplier or courier and arrange for a replacement to be shipped. Couriers will generally not accept liability for damages or lost items beyond this time frame.
Where a signed-for delivery is made to the Participant but delivery is not possible for whatever reason, The Administrator will arrange for re-delivery at the earliest possible opportunity but there may be charges incurred by You from the courier or similar service provider for re-attempting delivery for which the Participant shall be liable.
Returns and faults
Returns of Rewards will be arranged for You if there is a fault with a Reward or it is damaged provided the issue is reported to The Administrator within 48 hours of receipt. Couriers will not generally accept liability for damages or lost items beyond this time frame.
If You wish to discuss or organise a return, exchange or refund of any item, please contact us within 48 hours of receipt.
You acknowledge that some Rewards are not returnable and non-refundable (i.e. customised item or personal items such as jewellery or cosmetics).
Where faults develop after 14 days from receipt, these will be subject to manufacturer warranties.
Participants are responsible for any tax implications related to the Rewards.
As a user of the Website you must use its Services in an appropriate and lawful manner, including, without limitation, that you may not:
These Terms and Conditions of Use shall be governed by the laws of the Grand Duchy of Luxembourg. . You and We agree that the Courts of Luxembourg shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions of Use.